Feedback is an essential part of what makes GMB a community

Customers/Clients have an opportunity to leave Feedback about your experience, because feedback is an essential part of what makes GMB Microfinance Bank a successful community. Feedback consists of a positive, negative, or neutral rating, along with a short comment. Customer & Staff  build reputations that are based on all the Feedback ratings and comments left by customers & partners. Fill free to post comments to us both staff & clients so we can capture, process and implement ideas to serve you better.

  • Growth through innovation/creativity:
    Rather than be constrained by ideas for new products, services and new markets coming from just a few people, a Thinking Corporation can tap into the employees.
  • Increased profits:
    The corporation will experience an increase in profits due to savings in operating costs as well as sales from new products, services and ventures.
  • Higher business values:
    The link between profits and business value means that the moment a corporation creates a new sustainable level of profit, the business value is adjusted accordingly.
  • Lower staff turnover:
    This, combined with the culture that must exist for innovation and creativity to flourish, means that new employees will be attracted to the organization.

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